South-East Asia IPR SME Helpdesk

Legal Notice

European Commission legal notice: Please click here

Project Disclaimer

The ASEAN IPR SME Helpdesk is a free service co-funded by the European Commission under the Competitiveness and Innovation Framework Programme (CIP), which provides practical, objective and factual information aimed to help European SMEs to understand business tools for developing IPR value and managing risk.

The purpose of this website and the material provided, is to support small to medium sized enterprises (SMEs) to understand and manage their intellectual property rights in ASEAN and to provide support to SME intermediaries. The information provided aims to prepare those entering ASEAN, those already operating in ASEAN and those who have encountered violation of their intellectual property. It should not replace consultation with a legal advisor, but can help to prepare a business for such discussions. The services are not of a legal or advisory nature and no responsibility is accepted for the results of any actions made on the basis of its services.

The content of this website, including information, tools and links, is provided free of charge and is intended to be helpful to the widest range of businesses. We will do our best to ensure that content on this site is accurate and up to date, and to address any errors or omissions as soon as they are identified, however:

  • The ASEAN IPR SME Helpdesk cannot guarantee that the content is always accurate and up-to-date, or that it applies to the individual circumstances of your business.
  • The content of this site is not intended to be used as a substitute for legal or professional advice.
  • You should seek any appropriate professional advice relevant to your particular circumstances.
  • The ASEAN IPR SME Helpdesk will not be responsible for the accuracy and completeness of the information provided and accepts no legal liability for errors or omissions.

If you would like further advice, you can contact the ASEAN IPR SME Helpdesk by email at, or click here to fill in an online enquiry form.

Copyright Notice

All copyrightable text and graphics, the selection, arrangement, and presentation of all materials (including information in the public domain), and the overall design of this web page are ©2013 by the ASEAN IPR SME Helpdesk. All rights reserved. Permission is granted to download and print materials from this website for the purpose of viewing, reading, and retaining for reference. Any other copying, distribution, retransmission, or modification of information or materials on this site, whether in electronic or hard copy form, without the express prior written permission of The ASEAN IPR SME Helpdesk, is strictly prohibited.

Links to external websites

We are not responsible for the content of any linked website and cannot take responsibility for the consequences of your using the information or services on linked websites.

Our website does not endorse or favour any specific commercial product or business. Non-government sites linked to from this website are present only because they may be useful additions to the information we provide. A link to a third-party website does not imply endorsement; you must use your own judgement to decide whether the information or service on that website is suitable for your needs. If a website is not linked to ours, this does not mean or imply that it is unsatisfactory. When seeking the advice of a law firm, please refer to the guide on finding a lawyer by clicking here.

Websites that we link to may have Terms and Conditions that are different from ours. Do not assume that our Terms and Conditions apply to other websites.

Data Protection

All data collected will follow EU guidelines, collecting data that is required to service target groups. The Helpdesk will ensure transparency in how the data is used and will have a legitimate purpose which is to continue to serve SMEs and their operations in ASEAN.

The Helpdesk will use the data to answer queries, for analysis purposes in order to improve our services and to inform policy makers of developments in IPR in ASEAN. Your personal details will be kept confidential , however, non identifying details of your query may be shared with relevant service providers or government departments or agencies in order to respond to your query.

Your information will be managed in accordance with the law, including the Data Protection Act 1998.

Contact Us

The Helpdesk is based in Jakarta. English is our main language and the website and material is currently available to download in English. If you would like further advice, you can contact the ASEAN IPR SME Helpdesk by email at, phone +62 21 572 2056 ext. 108 or click here to fill in an online enquiry form.

Your enquiry is treated with the strictest confidence and will be answered within five working days.

Please note that the Helpdesk is based in Indonesia and therefore is seven hours ahead of GMT. Opening hours are from 9:00 – 18:00 Western Indonesian Time.